Privacy Policy

Starplus Technology Limited ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our products and services.

This policy applies to all products and services offered by Starplus Technology Limited, a company incorporated in Hong Kong Special Administrative Region. By using our website or services, you consent to the data practices described in this policy.

We collect information that you voluntarily provide when you contact us, book a discovery call, or use our services. The types of information we may collect include:

• Personal identification information (name, email address, phone number, company name)
• Communication data (messages sent through our contact form, email correspondence)
• Usage data (pages visited, time spent, referring URLs, browser type)
• Calendar scheduling data submitted through our Calendly integration

We do not knowingly collect personal data from individuals under the age of 18.

We use the information we collect for the following purposes:

1. To respond to your inquiries and schedule discovery calls
2. To provide, maintain, and improve our products and services
3. To communicate with you about updates, service changes, or relevant offerings
4. To comply with legal obligations and regulatory requirements applicable in Hong Kong
5. To protect the security and integrity of our systems

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

We may share your information in the following limited circumstances:

• Service providers who perform functions on our behalf (Calendly for scheduling, email delivery services)
• Legal obligations — when required by applicable law, regulation, or legal process in Hong Kong or other jurisdictions where we operate
• Business transfers — in connection with a merger, acquisition, or sale of all or a portion of our assets

All third-party service providers are contractually bound to protect your data and use it only for the specific purposes we authorize.

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted connections (SSL/TLS), access controls, and regular security reviews.

We retain your personal data only for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. When data is no longer needed, we securely delete or anonymize it.

In the event of a data breach that affects your personal data, we will notify you and the relevant authorities as required by the Personal Data (Privacy) Ordinance of Hong Kong.

Under the Hong Kong Personal Data (Privacy) Ordinance (Cap. 486), you have the following rights regarding your personal data:

• Right to access — request a copy of the personal data we hold about you
• Right to correction — request correction of inaccurate or incomplete data
• Right to withdraw consent — withdraw your consent to data processing at any time
• Right to request deletion — request that we delete your personal data, subject to legal retention requirements

To exercise any of these rights, contact us using the details provided in Section 9.

Your information may be transferred to and processed in jurisdictions outside Hong Kong, including where our service providers and cloud infrastructure are located. We ensure that any such transfers comply with applicable data protection laws and that appropriate safeguards are in place to protect your data.

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or regulatory guidance. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, provide additional notice through our website or direct communication.

We encourage you to review this policy periodically to stay informed about how we protect your data.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

• Email: CS@starplus.info
• Address: Starplus Technology Limited, Hong Kong SAR
• Contact form: starplus.info/contact

For data protection inquiries, please include "Data Protection" in your subject line. We aim to respond to all requests within 30 days.